INTEGRATED HEALTH HOME

Integrated Health Home

Care Coordination for Adults with Mental Illness


Counseling Associates serves as an Integrated Health Home to coordinate care for adults with mental illness who are enrolled in Medicaid. Your IHH team helps manage your physical and behavioral health services, creates a whole health treatment plan, focuses on health and wellness, provides Peer Support services, 24-hour access to care, and promotes ongoing recovery and resiliency. 

Who is eligible for Integrated Health Home services?


woman talking with integrated health home rep
Individuals must be:
  • Enrolled in Iowa Medicaid
  • An adult with a serious persistent mental illness, which includes a diagnosis of schizophrenia, schizoaffective disorder, bipolar disorder, major depression or other mental health conditions that cause significant impairment in daily functioning.
  • Living in Lee County or Des Moines County

“My job as a care coordinator does not end at just finding community resources. I help build people up and encourage them to be who they are capable of being. I have the wonderful privilege of being a support, a mentor, and a person of hope.”– Christin Munson, IHH community support coordinator

What Does IHH Provide?


  • Service coordination and monitoring
  • Assistance with medication management, budgeting, grocery shopping and personal hygiene
  • Help with social skills, communication skills and behavior management
  • Work-related skills such as attendance, safety, following directions and staying on task
  • Assistance in obtaining and keeping a job

Integrated Health Home Results


Based on a statewide survey in 2016, most adults in an Integrated Health Home in Iowa reported being better able to deal with a crisis since they began working with their IHH team. 
  • 93 percent said it made it easier to get care for their physical health
  • 96 percent would recommend it to others

Comments from Integrated Health Home participants:

“They help me control my medications and they’ve gotten me to be more organized. They make sure I go to my appointments. I used to miss them a lot and now I never miss them.”

“I get advice for transportation. (IHH) helps me with a lot of things. If I wasn’t with them I wouldn’t have my job and I would have just been sitting at home. (It is a) big positive impact on my life.”

Here’s what someone said about Integrated Health Home services provided by the Counseling Associates team: 

“I have found … your staff to be one of the best IHH’s for responsiveness, accountability, having an eye on the big picture, being well organized, and caring about members’ success.” – KWC

Contact Counseling Associates in Ft. Madison, IA


If you are interested in this service or have additional questions about Integrated Health Home services, please contact our Fort Madison office.ct our
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